Refund policy
30-Day Return Policy
We want you to be happy with your Orvell purchase. If you're not, you may return your order within 30 days of delivery for a refund.
- Contact us via the contact page with your order number to start a return.
- Items should be returned in their original condition where possible.
- Refunds are issued to the original payment method once the return is processed.
If your order arrives damaged or incorrect, contact us right away and we'll make it right.